Welcome to Izna Fashion! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of the Izna Fashion website and any purchases made through our online store. By using our website, you accept these terms in full. We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
We strive to ensure that all product descriptions, prices, and images are accurate and up-to-date. However, due to the handcrafted nature of our items, slight variations in size, color, or design may occur. These differences reflect the unique artistry of each piece.
3. Pricing and Payment
- Pricing: All prices are listed in AED and are subject to change without notice. Prices do not include applicable taxes or shipping costs, which will be calculated at checkout.
- Payment Methods: We accept Credit/Debit Cards, Apple Pay, Google Pay, etc.. By submitting an order, you authorize us to charge your provided payment method for the total amount of your purchase.
4. Shipping & Delivery
- Domestic and International Shipping: Shipping times and rates vary depending on the destination and selected shipping method. We provide tracking information for all orders.
- Customs and Duties: For international orders, customers are responsible for any customs duties, taxes, or fees as required by their country’s regulations.
5. Returns & Exchanges
- Eligibility: Items may be eligible for return or exchange within 7 days of delivery, provided they are in unused, original condition with all tags attached.
- Non-Returnable Items: Certain items, such as custom or personalized products, are not eligible for return.
- Return Process: To initiate a return or exchange, please contact our customer support team. Shipping costs for returns are the responsibility of the customer unless the item was defective or incorrect.
6. Intellectual Property
All content on our website, including images, text, graphics, logos, and designs, is the intellectual property of Izna Fashion and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
7. Limitation of Liability
Izna Fashion is not liable for any damages arising from the use or inability to use our website or products, including direct, indirect, incidental, or consequential damages, to the extent permitted by law.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of UAE, Dubai. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Dubai, UAE.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us at iznahandbags@gmail.com or +971 525424534.